You will need to ensure you have adequate insurance cover for your asset while it is in storage with us. Our own insurance policy does not cover our customers items stored at our facility. In an event such as fire, theft, extreme weather event or malicious damage, you’ll need to claim from your own insurance policy to cover any damage or loss.

It is imperative that you notify your insurance company of your storage arrangements with us. Include details such as our address, type of storage (indoor or outdoor), and our security features (back-to-base alarm system, CCTV, bollards etc).

Our minimum storage term is 8 weeks. You are more than welcome to remove your vehicle from storage within that time, however you will still be charged for the full 8 weeks.

We can facilitate drop-offs and collections 24 hours a day, 7 days a week, as long as it is arranged at least 24 hours in advance! Call us on (07) 3557 9800 to find out more, or alternatively email us at admin@autohousestorage.com.au.

You can pay via our fully automated direct debit system on a month to month basis. If you wish to have the monthly amount debited from your credit/debit card, that will attract a 2.5% fee.

For one-off payments, we accept up-front payment via EFTPOS upon drop-off.

We do our utmost to offer the best value storage solution for your vehicle without breaking the bank. We offer outstanding service at highly competitive prices and will only very occasionally pass on small price increases when unavoidable.

Our indoor storage facility is equipped with a back-to-base alarm system, monitored 24/7 by Chubb. Security bollards are positioned across all warehouse roller doors. Customer access to the warehouse is by appointment only and always supervised by our team.

Our outdoor storage area has 24/7 security surveillance with a state-of-the-art multi-camera back-to-base security system monitored by Chubb security. So, you’re confident that your vehicle is secure on our lot.

Absolutely! Just give us a minimum of 24 hours notice of your intention to do so.

We do permit basic maintenance procedures (eg. basic servicing, minor repairs) at our facility. A minimum of 12 hours notice is required to ensure we can position your vehicle or trailer in a suitable location.

Yes, sure! If it’s coming straight from the boat ramp to us, you can use our wash bay facility yourself, absolutely free of charge!

You will need to provide your own cleaning products (bucket, sponge, detergents etc).

Yes, of course. Just give us a minimum of 12 hours notice.

Definitely. While we do our best to suppress dust at our facility, we still highly recommend a good quality cover to keep your asset looking its best. We also have our own range of incredible dust covers available for purchase!

Unfortunately we do not permit this. We do, however, sell quality battery conditioners to use on your asset while it’s staying with us. Charging and monitoring for the duration of your storage is included in the purchase price.

We sure do! As a professional storage operation we qualify under the Government regulations to house an SMSF vehicle.

OUR GUIDE TO LONG-TERM CAR STORAGE.

There’s no denying cars will cost money to run whilst on the road – however they can also be silent killers whilst tucked up in hibernation. Whether you are looking at long term vehicle storage or short term vehicle storage, here are a few tips we recommend to help mitigate any potential deterioration you might face.

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BEFORE STORAGE

1. Fuel Stabilisation
​Fuel only has a certain lifespan within the petrol tank of the car, before it begins to form gum-like impurities that will damage fuel pumps, lines and engine components. Furthermore, lack of driving can lead to condensation forming if the fuel tank is only partially full, which can ultimately lead to oxidisation (aka nasty rust).

Storage up to 6 Months:
· Fill tank up with maximum capacity with premium fuel

Storage for 6 Months & Over:
· Fill tank up to maximum capacity with premium fuel

· Use a fuel stabiliser additive (we recommend Penrite), which will keep the fuel fresh for up to 12 months, helping to prevent it from going stale and forming gum molecules.

2. Tyre Pressure Management
Tyre’s will lose pressure over time if a car is not being regularly driven. The tyre slowly deflates, which causes flat spots that will compromise the safety performance of the tyre. Prior to storage, inflate the tyres to about 5 PSI above their recommended operating pressure (operating pressures typically range between 28 and 35 PSI depending on type of vehicle and tyre). Autohouse Storage offers tyre pressure management as an additional service, in which tyre pressures are regularly check and topped up when required.

3. Notify Your Insurance Provider
Its important to advise your Insurance company of your vehicles intended storage in a professional, secure environment. Pass on information such as the storage facility name, address, the security systems they employ and whether the vehicle is being stored either indoors or outdoors. Depending on your insurance company and how long you intend to store your vehicle for, you may be eligible for a discount on your premium.

DURING STORAGE

1. Cover It Up
A premium dust cover is an imperative part of both short- and long-term vehicle storage. The cover should be a natural-cotton based material which both minimises damage to paint, and also allows the car to breathe, ensuring moisture is not trapped in. Autohouse recommends and supplies Autotecnica Show Car Covers, as part of our monthly Storage Care Package. It features a breathable fabric, and has elastic lining that form fits to the car, which will cover the exhaust and air intake, and will maximise dust mitigation.

2. Leave the Handbrake Off
This will help prevent the brakes from seizing up, which can happen if the brake pads fuse onto the disc over a long period of non-use. If your car is automatic leave it in park, and if it is manual, leave it in gear.

3. Maintain the Battery
Battery life can be significantly diminished whilst a vehicle is in storage, particularly in modern vehicles that are computer and electronic heavy. A low-amp battery conditioner can help to prevent this. Applying an automatic ‘set and forget’ charger such as the Noco Genius G3500 is an easy and effective way to maintain the battery’s life. For longer term storage (6 months and beyond), it is recommended to remove the battery all together and store a cool dark place, whilst applying periodic charging as and when needed.

4. Regular Engine Start Ups
For regular road vehicles, an engine start-up and run is recommended at least once a month. Running the car up to temperature for 10-15 minutes will benefit the overall components of the engine and electronics, and help prevent fuel, oil and water pumps from seizing up. Autohouse Storage offer this service as part of their monthly storage care package.

Other Things to Consider Prior to Storage:
Servicing and Fluid Replacement – Fresh oils and fluids will minimise the contaminants that will be trapped in the vehicles systems whilst not in use. (Fluids include coolant, brake fluid, clutch fluid & power steering fluid)

Removal of Organic Matter & Rubbish – This will help deter undesirable temporary residents nesting inside the vehicle and causing damage.

Plug Engine Inlets & Outlets – Such as exhaust pipes and air intakes – again this will help deter rodents and pests.

Disclaimer: The above information is a general guide only – specific storage techniques will depend on the type of vehicle being stored. You should conduct your own research and consult your manufacturer before embarking on any storage techniques listed above.

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